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CRM Application

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Introduction

You start from a problem/need arising in customer domain and to provide it's solution and sit back is not enough. Customers are important to businesses, they pay bills and your salaries. 
A CRM is an important tool to stay in touch with your customer and to track all the previous interactions.

Epan Services CRM application has these features :

  • Receive customer emails for support. Automatic acknowledgement of email.
  • Maintain communication history on tickets to track it's history.
  • Create tasks directly from ticket and assign it to employee
  • Specify which support email is allowed to which employee/post.
And many more features ...

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